CN Public Inquiry

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CN is committed to maintaining positive and proactive communications with the communities in which they operate.
 
For questions or non-emergency concerns, such as:
  • Condition of property and crossings (e.g. grade crossings, rail ties, etc.)
  • Environment (e.g. vegetation, grass cutting, trees, etc.)
  • Permits and/or flag persons
  • Noise (e.g. whistling)
  • General operations (e.g. train speeds, hours of operation, etc.)
 Please contact the CN's Public Inquiry Line (PIL) either by phone at 1-888-888-5909 or by email at contact@cn.ca.  
 
CN Police staff are also available for emergency or safety related issues, such as trespassing, unlawful activity, crossing signal defect, etc. Residents should contact CN Policy either by email at CNPoliceTipLine@cn.ca for non-urgent suspicious activities or by phone at 1-800-465-9239 for emergencies.
 
Click here to view the information sheet.