CN Public Inquiry

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CN is committed to maintaining positive and proactive communications with the communities in which they operate.
For questions or non-emergency concerns, such as:
  • Condition of property and crossings (e.g. grade crossings, rail ties, etc.)
  • Environment (e.g. vegetation, grass cutting, trees, etc.)
  • Permits and/or flag persons
  • Noise (e.g. whistling)
  • General operations (e.g. train speeds, hours of operation, etc.)
 Please contact the CN's Public Inquiry Line (PIL) either by phone at 1-888-888-5909 or by email at  
CN Police staff are also available for emergency or safety related issues, such as trespassing, unlawful activity, crossing signal defect, etc. Residents should contact CN Policy either by email at for non-urgent suspicious activities or by phone at 1-800-465-9239 for emergencies.
Click here to view the information sheet.